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Optics planet order....

2.4K views 20 replies 14 participants last post by  BCR#1  
#1 ·
I needed some SIG parts and in some searched around the net I found this place (Optics Planet) had everything I needed in one place, that is that had everything I needed listed as available and in stock. To pad the order some (they offered free shipping on orders over $49) I also ordered some small AR parts that I can always use. Everything I ordered was listed as in stock and even had the amount available at the time the order was placed (I actually did not order an item because they showed none in stock).

So the order goes in last week and this week I get an email saying most items will ship in 5-7 weeks, not days but weeks... Good thing I don't need any of it tomorrow but I thought that was odd. Anyone else order from them and if so is this normal (in stock items at order being backordered weeks). Other than the terrible ship date their prices were good and the free shipping at only $49 was a bonus but boy do their shipping times suck. If it wasn't for the needed SIG parts I'd probably be canceling the order otherwise.
 
#3 ·
I order quite a bit from them, but if I really want just one item, I order it separetly. For example I wanted some small ar parts and a cheap holster. The holster is out of stock, and whole order is held although it's the ar parts I want.
 
#6 ·
I've had minimal dealings with them.
Intentionally so.
I've theoretically had the target knobs for the sight I bought from them (which was "in Stock") at the same time, "back ordered for 10~15 days" for several years now.
 
#7 ·
I've been treated well by Opticsplanet but never say never cause my order of carbide expander units in 308 and 6.5 was on back order 3 weeks, then arrived and they sent two 6.5 units and I can't get them on phone to sort this out. Thus...not satisfied with them and suspect they've outgrown their staffs ability to serve customers attentively.

I could have ordered from Brownells ...with their slow shipping they'd still be faster. I should say glacial speed since that is as fast as Brownells free shipping truly is.
 
#9 ·
Well, checking on some orders I have been receiving (orders from last weekend (not just gun stuff)), seems I have an Opticsplanet order for a .45 CMMG barrel and matching RDB BCG that is expecting to ship in 25-30 days or so.......
 
#10 ·
I find them to be overpriced most times regardless of what I'm comparing...Actually use them as a high price point when searching for items

I.E. Anything they sell could be found elsewhere for less
 
#13 ·
I've ordered a few times from Optics Planet. They do a lot of drop shipping (i.e. taking an order and then having it sent direct from the manufacturer or distributor). That's OK or not depending on whether the manufacturer actually has the item in stock. Last time I ordered from them it was some AR parts and tools; the order took a couple of months despite their initial claim that they would ship within 5 days. I haven't had a lot to do with them since and I don't trust them much.
 
#14 ·
Everything came in this week so I’m happy. I guess they are ok if you aren’t in dire need of an item and are willing to save a few bucks. I’m not one to get excited about slow shipping, I just wondered if this was normal. My gues is they have limited items in stock and depend upon drop shipments.
 
#19 ·
barrel

I ordered a barrel from them, and was informed they could not ship to a PO box. If I list my po box second on my shipping address, the post office returns the package as undeliverable. The second line of my shipping address is my physical address, but that couldn't work. I explained that although I have lived at one address for 38 years, I had never received mail at that address. After a week of hassle, I changed my account info to show only my physical address. Order shipped FedEx. When it arrived in my town, they put it in the post office, where I picked it up! Go figger?
 
#20 ·
last 5 orders in the past two years: only ONE item (not an order) shipped right away, rest were 'suddenly backordered' and subsequently had to be canceled all together. Last order for Sig556 springs was less then a month ago. I am done with OP - not worth the hassle or the runaround. Its a joke now, basically a drop-ship outfit.