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sharing a recent email exchange

me...
Subject: Re: Order Acknowledgement For Order# ******

"All information okay.
I imagine you folks are busy and that accounts for the delay in processing."

CMP...
"Yes sir, we got so many estore orders for ammo after the 1st of November that our estore order office is very much backlogged. It really isn't the processing office so much as it is the shipping area that needs time to catch up. Even though the order was received on the 18th, our estore processing area is still charging and processing orders that came in on the 14th of November."

"Hopefully it won't be too much longer. You will get another email when the order ships."

Lynne Williams
Customer Care Manager
CMP South
 
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